These Terms of Service govern your access to and use of nuance-flow.com and the IT marketing, website development, and e-commerce services offered by Nuance Flow, Unipessoal Lda. By using our website or engaging our services, you agree to these terms.
By accessing this website or entering into a service agreement with Nuance Flow, Unipessoal Lda, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree with any part of these terms, you must discontinue use of the website and refrain from requesting our services.
These terms are entered into with:
Nuance Flow, Unipessoal LdaNuance Flow, Unipessoal Lda provides IT marketing services, including digital strategy, website development, e-commerce solutions, and related online growth services.
Our services may include, but are not limited to:
The specific scope, deliverables, timeline, and fees for each engagement are defined in a separate proposal or written agreement between Nuance Flow, Unipessoal Lda and the client.
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. Prohibited activities include:
We reserve the right to restrict or terminate access to the website for users who violate these conditions.
General website terms do not replace a formal service contract. When you engage Nuance Flow, Unipessoal Lda for a project, a separate agreement or proposal will specify:
In the event of conflict between these Terms of Service and a signed project agreement, the project agreement shall prevail for that specific engagement.
All text, graphics, logos, images, code, and design elements on nuance-flow.com are the property of Nuance Flow, Unipessoal Lda or its licensors, protected by applicable copyright and intellectual property laws. Unauthorised reproduction or distribution is prohibited.
Unless otherwise agreed in writing, intellectual property rights for custom work created under a paid engagement will transfer to the client upon full payment. Nuance Flow, Unipessoal Lda retains the right to display completed work in its portfolio unless a confidentiality clause explicitly restricts this.
Projects may incorporate licensed fonts, stock assets, plugins, or frameworks subject to their own licence terms. Clients are responsible for ongoing licence compliance where applicable.
Clients engaging our services agree to:
Delays caused by incomplete information or late client approvals may affect project timelines and are not the responsibility of Nuance Flow, Unipessoal Lda.
Service fees are quoted on a project-by-project basis and confirmed in writing before work commences. Unless stated otherwise in the project agreement:
We strive to deliver services to a professional standard and in accordance with agreed specifications. However:
To the fullest extent permitted by applicable law, Nuance Flow, Unipessoal Lda shall not be liable for any indirect, incidental, special, or consequential damages arising from use of the website or our services, including loss of profits, data, or business opportunities.
Our total liability for any claim relating to a specific project shall not exceed the total fees paid by the client for that project under the relevant agreement.
Nothing in these terms excludes or limits liability where such exclusion is prohibited by Portuguese or European Union law.
Both parties agree to treat non-public business information shared during an engagement as confidential, unless disclosure is required by law or the information becomes publicly available through no fault of the receiving party.
Confidentiality obligations survive termination of the service relationship for a period defined in the project agreement, or for two years where no specific period is stated.
Either party may terminate a service agreement according to the termination clauses set out in the project contract. Where no specific clause exists, either party may terminate with written notice if the other party materially breaches the agreement and fails to remedy the breach within a reasonable period.
Upon termination, the client remains responsible for payment of all work completed up to the termination date, as outlined in the relevant agreement.
These Terms of Service are governed by the laws of Portugal. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the competent courts of Portugal, without prejudice to mandatory consumer protection rights under applicable EU law.
We may update these Terms of Service to reflect changes in our services, legal requirements, or website functionality. The revised version will be published on this page. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
For questions about these Terms of Service, please contact:
Nuance Flow, Unipessoal Lda